Return & Refund

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be:

• Purchased from the TomBachik.com online store.
• Unopened and in the same condition that you received it.
• Your item needs to have the receipt or proof of purchase (#order number)

Please follow the steps below to make a return for your TomBachik.com purchase.

1. Repack the merchandise in secure packaging and enclose the invoice/receipt in the package.
2. Ship the package with an insured and traceable delivery method of your choice to the following address.
    Office Address:
   Tom Bachik 
   16151 College Oak #101 San Antonio  TX 78249
3. Notify us about your return via email with your order # and tracking information. Email: info@tombachik.com 

 

*Please note, TomBachik.com is not be responsible for lost or damaged items.

Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us at info@tombachik.com